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Lessons in loyalty : how Southwest Airlines does it : an insider's view / Lorraine Grubbs-West. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Dallas : CornerStone Leadership Institute, c2005
Other title:
  • Lessons in loyalty
Online resources:
Availability: No items available.
Getting naked : a business fable about shedding the three fears that sabotage client loyalty / Patrick Lencioni. by
Edition: 1st ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: San Francisco, CA : Jossey-Bass, c2010
Online resources:
Availability: Items available for loan: Illinois Leadership Center (1)Location, call number: HF5415.525 L46 2010.
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