Unleashing excellence : the complete guide to ultimate customer service / Dennis Snow and Teri Yanovitch.

By:

Snow, Dennis

Contributor(s):

Yanovitch, Teri

Material type: Text

TextPublication details: Sanford, FL. : DC Press, 2003.Edition: 1st DC Press edDescription: xx, 202 p. ; 24 cmISBN:

193202106X
9781932021066

Subject(s):

DDC classification:

658.812 21

LOC classification:

HF5415.5 S61 2003

Online resources:

Summary: Annotation Authors provide no-nonsense, practical approaches to customer service proven successful by leading corporations around U.S. Highly readable and easy to implement ideas for improving even the best customer service program.

Tags from this library: No tags from this library for this title. Log in to add tags.

No physical items for this record

Includes index.

Annotation Authors provide no-nonsense, practical approaches to customer service proven successful by leading corporations around U.S. Highly readable and easy to implement ideas for improving even the best customer service program.

There are no comments on this title.

to post a comment.

Print
Save record
BIBTEX Dublin Core MARCXML MARC (non-Unicode/MARC-8) MARC (Unicode/UTF-8) MARC (Unicode/UTF-8, Standard) MODS (XML) RIS
More searches

Search for this title in:
Other Libraries (WorldCat) Other Databases (Google Scholar) Online Stores (Bookfinder.com)