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Trust : releasing the energy to succeed / Rita Cruise O'Brien.

By: Material type: TextTextPublication details: Chichester ; New York : Wiley, c2001.Description: xxii, 234 p. : ill. ; 24 cmISBN:
  • 0471491306
  • 9780471491309
Subject(s): DDC classification:
  • 658.4 21
  • 658.315 21
LOC classification:
  • HD58.9 .C78 2001
Other classification:
  • 85.08
Online resources:
Contents:
Value of trust -- Trust at work and the cost of low trust -- Trust as an equity -- Releasing energy : an investment in social capital -- Releasing value : an investment in learning and alignment -- Enlarging the scope for change : ICL/D2D- creating a high-trust firm -- Sacrificing trust : too much change too fast at the service company -- Poor communication and uncertain boundaries impact on trust at Autopart -- Poor communication and low trust at The Engineering Company -- Culture that would not change at Aerco -- Defence company : structured change in production but less commitment -- Collaborative capital and client loyalty in investment banks -- Trusted leader and releasing the energy to win.
List(s) this item appears in: Communication Skills | Relationship Building
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Includes index.

Includes bibliographical references (p. 223-224) and index.

Value of trust -- Trust at work and the cost of low trust -- Trust as an equity -- Releasing energy : an investment in social capital -- Releasing value : an investment in learning and alignment -- Enlarging the scope for change : ICL/D2D- creating a high-trust firm -- Sacrificing trust : too much change too fast at the service company -- Poor communication and uncertain boundaries impact on trust at Autopart -- Poor communication and low trust at The Engineering Company -- Culture that would not change at Aerco -- Defence company : structured change in production but less commitment -- Collaborative capital and client loyalty in investment banks -- Trusted leader and releasing the energy to win.

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