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Cruise O'Brien, Rita.

Trust : releasing the energy to succeed / Rita Cruise O'Brien. - Chichester ; New York : Wiley, c2001. - xxii, 234 p. : ill. ; 24 cm.

Includes index.

Includes bibliographical references (p. 223-224) and index.

Value of trust -- Trust at work and the cost of low trust -- Trust as an equity -- Releasing energy : an investment in social capital -- Releasing value : an investment in learning and alignment -- Enlarging the scope for change : ICL/D2D- creating a high-trust firm -- Sacrificing trust : too much change too fast at the service company -- Poor communication and uncertain boundaries impact on trust at Autopart -- Poor communication and low trust at The Engineering Company -- Culture that would not change at Aerco -- Defence company : structured change in production but less commitment -- Collaborative capital and client loyalty in investment banks -- Trusted leader and releasing the energy to win.

ISBN: 0471491306 9780471491309

LCCN: HD58.9.C78 2001

Nat. Bib. No.: GBA1-W8607

Subjects--Topical Terms:
Organizational effectiveness.
Trust.
Communication in management.
Vertrouwen.
Organisatiecultuur.
Communication in management.
Organizational effectiveness.
Trust.

LC Class. No.: HD58.9 / .C78 2001

Dewey Class. No.: 658.4 658.315