Lessons in loyalty :
Grubbs-West, Lorraine.
Lessons in loyalty : how Southwest Airlines does it : an insider's view / Lessons in loyalty Lorraine Grubbs-West. - Dallas : CornerStone Leadership Institute, c2005. - 125 p. ; 23 cm.
Hire attitude, train skills -- Immerse everyone in the culture immediately -- Keep 'em learning -- People give as good as they get -- Find the kid in everyone -- Do more with less -- Luv 'em in tough times -- Do what's right -- Nurture the corporate family.
Southwest Airlines has a secret sauce, namely its incredible workforce of leaders at all levels. Lessons in Loyalty is an insider's clear, concise and energizing teachable point of view on how to build such a winning team.
0976252856 (pbk.) 9780976252856 (pbk.)
HF5549.G755 2005
Southwest Airlines Co.--Personnel management.
Southwest Airlines Co.
Employee loyalty.
Customer loyalty.
Customer loyalty.
Employee loyalty.
Personnel management.
HF5549 / .G755 2005
387.706573
Lessons in loyalty : how Southwest Airlines does it : an insider's view / Lessons in loyalty Lorraine Grubbs-West. - Dallas : CornerStone Leadership Institute, c2005. - 125 p. ; 23 cm.
Hire attitude, train skills -- Immerse everyone in the culture immediately -- Keep 'em learning -- People give as good as they get -- Find the kid in everyone -- Do more with less -- Luv 'em in tough times -- Do what's right -- Nurture the corporate family.
Southwest Airlines has a secret sauce, namely its incredible workforce of leaders at all levels. Lessons in Loyalty is an insider's clear, concise and energizing teachable point of view on how to build such a winning team.
0976252856 (pbk.) 9780976252856 (pbk.)
HF5549.G755 2005
Southwest Airlines Co.--Personnel management.
Southwest Airlines Co.
Employee loyalty.
Customer loyalty.
Customer loyalty.
Employee loyalty.
Personnel management.
HF5549 / .G755 2005
387.706573