Image from Google Jackets

Encouraging the heart : a leader's guide to rewarding and recognizing others / James M. Kouzes, Barry Z. Posner.

By: Contributor(s): Material type: TextTextSeries: Jossey-Bass business & management seriesPublication details: San Francisco : Jossey-Bass, c2003 Edition: 1st edDescription: xx, 203 p. ; 21 cmISBN:
  • 0787964638 (alk. paper)
  • 9780787964634 (alk. paper)
Subject(s): DDC classification:
  • 658.4/092 21
LOC classification:
  • HD57.7 .K679 2003
Online resources:
Contents:
The heart of leadership -- The seven essentials of encouraging -- The encouragement index -- The first essential : set clear standards -- The second essential : expect the best -- The third essential : pay attention -- The fourth essential : personalize recognition -- The fifth essential : tell the story -- The sixth essential : celebrate together -- The seventh essential : set the example -- Finding your voice -- 150 ways to encourage the heart.
Summary: All too often, simple acts of human kindness are often overlooked and under utilized by people in leadership roles. Advising mutual respect and recognition of accomplishments, this book shows us how true leaders encourage and motivate those they work with by helping them find their voice and making them feel like heroes.
Tags from this library: No tags from this library for this title. Log in to add tags.

This record has many physical items (1). View all the physical items.

Includes bibliographical references (p. 177-186) and index.

The heart of leadership -- The seven essentials of encouraging -- The encouragement index -- The first essential : set clear standards -- The second essential : expect the best -- The third essential : pay attention -- The fourth essential : personalize recognition -- The fifth essential : tell the story -- The sixth essential : celebrate together -- The seventh essential : set the example -- Finding your voice -- 150 ways to encourage the heart.

All too often, simple acts of human kindness are often overlooked and under utilized by people in leadership roles. Advising mutual respect and recognition of accomplishments, this book shows us how true leaders encourage and motivate those they work with by helping them find their voice and making them feel like heroes.

There are no comments on this title.

to post a comment.