A passion for excellence : the leadership difference / Tom Peters, Nancy Austin.
Material type: TextPublication details: New York : Warner Books, 1986.Description: xxv, 575 p. : illISBN:- 0446386391 (pbk.)
- 9780446386395 (pbk.)
- 658/.00973
- HD70.U5 P4 1986
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Includes index.
Demonstrates through numerous practical examples how superior customer service, innovation, and the competence of all members of the organization lead to distinctive achievement.
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