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Reaching for higher ground in conflict resolution : tools for powerful groups and communities / E. Franklin Dukes, Marina A. Piscolish, John B. Stephens ; foreword by Mark Gerzon.

By: Contributor(s): Material type: TextTextPublication details: San Francisco : Jossey-Bass, c2000.Edition: 1st edDescription: xxii, 258 p. ; 24 cmISBN:
  • 0787950580 (alk. paper)
  • 9780787950583 (alk. paper)
Subject(s): Additional physical formats: Online version:: Reaching for higher ground in conflict resolution.DDC classification:
  • 658.4/053 21
LOC classification:
  • HD42 .D85 2000
Other classification:
  • 85.50
Online resources:
Contents:
Reaching for higher ground -- Unspoken expectations and rules of engagement -- Common practice with groundrules -- Beyond common groundrules -- Creating shared expectations -- Putting ground rules to work -- Too big? Unbalanced? Quiet? Seething? The art of working with less-than-perfect groups -- Reaching for higher ground in action : a hospital department management team at work -- Beyond boundaries : bringing higher ground to whole communities -- Conlusion and inspiration.
List(s) this item appears in: Team Developmnet
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Includes bibliographical references (p. 249-250) and index.

Reaching for higher ground -- Unspoken expectations and rules of engagement -- Common practice with groundrules -- Beyond common groundrules -- Creating shared expectations -- Putting ground rules to work -- Too big? Unbalanced? Quiet? Seething? The art of working with less-than-perfect groups -- Reaching for higher ground in action : a hospital department management team at work -- Beyond boundaries : bringing higher ground to whole communities -- Conlusion and inspiration.

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