The social psychology of organizations / Daniel Katz, Robert L. Kahn.

Includes indexes.

Bibliography: p. [775]-817.

Point of departure -- Organizations and the system concept -- Defining characteristics of social organizations -- Growth of organizational structures and subsystems -- Environment -- A typology of organizations -- The taking of organizational roles -- The concept of organizational effectiveness -- Organizational models -- Power and authority: rule enforcement -- External rewards and incentives -- Internalized motivation -- Motivational patterns and performance -- Communication, feedback processes and evaluation -- Policy formulation and decision making -- Leadership -- Work and health -- Conflict -- Organizational change -- Organizational change: convergences and combinations -- Conclusion.

Also issued online.