Includes bibliographical references (pages 173-176) and index.

Unsuccessful leadership models -- Servant leadership : a philosophy of living -- Servant leadership principles -- Principle one : service to others is the highest priority -- Principle two : facilitate meeting the needs of others -- Principle three : foster problem solving and taking responsibility at all levels -- Principle four : promote emotional healing in people and the organization -- Principle five : means are as important as ends -- Principle six : keep one eye on the present and one on the future -- Principle seven : embrace paradoxes and dilemmas -- Principle eight : leave a legacy to society -- Principle nine : model servant leadership -- Principle ten : develop more servant leaders -- Care and feeding of servant leaders -- Some common questions (myths) regarding servant leadership.

"If higher education is to fulfill its mission, the academy must continue to emphasize the ideals of thought, reflection, and development as well as action. This book stresses the importance of understanding that service is a pre-requisite to leadership. This practical book contains leadership principles and strategies and is based on research and best practice. The book is organized around ten principles of servant leadership and how these principles apply to common issues faced in departments and institutions of higher education. The situations addressed are representative so that it is easy to see how the principles apply to other concerns or issues"--