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Interpersonal conflict / William W. Wilmot, Joyce L. Hocker.

By: Contributor(s): Material type: TextTextPublication details: Boston, MA : McGraw-Hill, 2001.Edition: 6th edDescription: xvi, 344 p. : ill. ; 24 cmISBN:
  • 007231253X (alk. paper)
  • 9780072312539 (alk. paper)
Subject(s): DDC classification:
  • 303.6/9 21
LOC classification:
  • HM1121 .H62 2001
Other classification:
  • 77.63
Online resources:
Contents:
Part One: Conflict Components -- Perspectives on conflict -- The nature of conflict -- Interests and goals -- Power: the structure of conflict -- Styles and tactics -- Part Two: Conflict Intervention -- Assessing conflicts -- Negotiating for mutual gains -- Moderating your conflicts -- Third-party intervention -- Transcending transgression: forgiveness and reconciliation -- Appendix.
List(s) this item appears in: Relationship Building | Team Developmnet
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Includes bibliographical references (p. 321-339) and index.

Part One: Conflict Components -- Perspectives on conflict -- The nature of conflict -- Interests and goals -- Power: the structure of conflict -- Styles and tactics -- Part Two: Conflict Intervention -- Assessing conflicts -- Negotiating for mutual gains -- Moderating your conflicts -- Third-party intervention -- Transcending transgression: forgiveness and reconciliation -- Appendix.

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