Smart questions : learn to ask the right questions for powerful results / Gerald Nadler, William J. Chandon.

"A Wiley Imprint."

Includes bibliographical references (p. 283-284) and index.

1. Introducing the Smart Questions Approach: Moving Beyond Problem Solving to Creating Solutions -- 2. SQA Phase 1: Getting People Involved -- 3. SQA Phase 2: Selecting a Focus Purpose -- 4. SQA Phase 3: Creating an Ideal Future Solution -- 5. SQA Phase 4: Building a Living Solution for Today and Tomorrow -- 6. The Power of SQA: Two Case Studies -- 7. SQA in Organizations and Society.

"Smart Questions offers an entirely new framework for creating solutions. Drawn from the authors' many years of research and field experience, the Smart Questions Approach reveals how the leading creators of solutions in almost every profession and walk of life - including business, government, education, and even in families - think and approach their assignments. The authors holistic thinking approach shows how to use three "foundation" questions - focusing on uniqueness, purposeful information, and systems - which must be explored for every problem. These three questions, an essential starting point for exploring problems in turn lead to other key questions that will ultimately create effective solutions."--BOOK JACKET.