MARC details
| 000 -LEADER |
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| fixed length control field |
02909cam a2200361 a 4500 |
| 001 - CONTROL NUMBER |
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| control field |
ocn430842585 |
| 003 - CONTROL NUMBER IDENTIFIER |
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| control field |
OCoLC |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
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| control field |
20140505131252.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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| fixed length control field |
091120s2010 cau 000 0 eng |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER |
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| LC control number |
HF5415.525 L46 2010 |
| 016 7# - NATIONAL BIBLIOGRAPHIC AGENCY CONTROL NUMBER |
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| Record control number |
015547163 |
| Source |
Uk |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| International Standard Book Number |
0787976393 (cloth) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| International Standard Book Number |
9780787976392 (cloth) |
| 040 ## - CATALOGING SOURCE |
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| Original cataloging agency |
DLC |
| Language of cataloging |
eng |
| Transcribing agency |
DLC |
| Modifying agency |
YDX |
| -- |
CDX |
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YDXCP |
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BWX |
| -- |
VP@ |
| -- |
QQ3 |
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LMR |
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UKMGB |
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IXA |
| -- |
BDX |
| -- |
OCLCF |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER |
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| Classification number |
HF5415.525 |
| Item number |
.L46 2010 |
| 082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER |
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| Classification number |
658.8/12 |
| Edition number |
22 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
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| Personal name |
Lencioni, Patrick, |
| Dates associated with a name |
1965- |
| 245 10 - TITLE STATEMENT |
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| Title |
Getting naked : |
| Remainder of title |
a business fable about shedding the three fears that sabotage client loyalty / |
| Statement of responsibility, etc |
Patrick Lencioni. |
| 250 ## - EDITION STATEMENT |
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| Edition statement |
1st ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
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| Place of publication, distribution, etc |
San Francisco, CA : |
| Name of publisher, distributor, etc |
Jossey-Bass, |
| Date of publication, distribution, etc |
c2010. |
| 300 ## - PHYSICAL DESCRIPTION |
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| Extent |
ix, 220 p. ; |
| Dimensions |
22 cm. |
| 520 ## - SUMMARY, ETC. |
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| Summary, etc |
Lencioni illustrates the principles of inspiring client loyalty through a business fable. He explains the theory of vulnerability in depth and presents concrete steps for putting it to work in any organization. The story follows a small consulting firm, Lighthouse Partners, which often beats out big-name competitors for top clients. One such competitor buys out Lighthouse and learns important lessons about what it means to provide value to its clients. Offers a key resource for gaining competitive advantage in tough times: Shows why the quality of vulnerability is so important in business; Includes ideas for inspiring customer and client loyalty... |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name as entry element |
Customer loyalty. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Customer relations. |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Customer loyalty. |
| Source of heading or term |
fast |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Customer relations. |
| Source of heading or term |
fast |
| 856 4# - ELECTRONIC LOCATION AND ACCESS |
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| Instruction |
Input this URL in a browser to get HTML More Info data. |
| Electronic format type |
HTML |
| Uniform Resource Identifier |
<a href="http://firstsearch.oclc.org/WebZ/DECRead?standardNoType=1&standardNo=0787976393&sessionid=0&srcdbname=worldcat&key=7e5cbbc276dc2046cfafe535cb9bed5daa0ca23fa07a0a4d79d914be7f94b820&ectype=MOREINFO">http://firstsearch.oclc.org/WebZ/DECRead?standardNoType=1&standardNo=0787976393&sessionid=0&srcdbname=worldcat&key=7e5cbbc276dc2046cfafe535cb9bed5daa0ca23fa07a0a4d79d914be7f94b820&ectype=MOREINFO</a> |
| Materials specified |
More Info |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
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| Source of classification or shelving scheme |
Library of Congress Classification |
| Koha item type |
Books |
| 945 ## - LOCAL PROCESSING INFORMATION (OCLC) |
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| f |
bks |
| 947 ## - LOCAL PROCESSING INFORMATION (OCLC) |
|---|
| n |
20091120 |
| p |
20130915 |
| m |
327 |
| g |
2009-46010 |
| s |
Y |
| 948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN) |
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| Series part designator, SPT (RLIN) |
US |
| b (OCLC) |
IL |
| c (OCLC) |
JBL |
| d (OCLC) |
ARLINGTON HEIGHTS MEM LIBR |
| c (OCLC) |
JVX |
| d (OCLC) |
BATAVIA PUB LIBR DIST |
| c (OCLC) |
CGP |
| d (OCLC) |
CHICAGO PUB LIBR |
| c (OCLC) |
GK7 |
| d (OCLC) |
CRYSTAL LAKE PUB LIBR |
| c (OCLC) |
JNE |
| d (OCLC) |
DECATUR PUB LIBR |
| c (OCLC) |
IEJ |
| d (OCLC) |
DEERE & CO |
| c (OCLC) |
GK8 |
| d (OCLC) |
DES PLAINES PUB LIBR |
| c (OCLC) |
IL2 |
| d (OCLC) |
ELK GROVE VILLAGE PUB LIBR |
| c (OCLC) |
IF4 |
| d (OCLC) |
FREEPORT MEM HOSP |
| c (OCLC) |
GL4 |
| d (OCLC) |
FREMONT PUB LIBR DIST |
| c (OCLC) |
IF9 |
| d (OCLC) |
GAIL BORDEN PUB LIBR DIST |
| c (OCLC) |
JCW |
| d (OCLC) |
GLEN ELLYN PUB LIBR |
| c (OCLC) |
IHV |
| d (OCLC) |
HIGHLAND PARK PUB LIBR |
| c (OCLC) |
IC9 |
| d (OCLC) |
JOHN A LOGAN COL |
| c (OCLC) |
JAI |
| d (OCLC) |
LAKE FOREST LIBR |
| c (OCLC) |
JAN |
| d (OCLC) |
LINCOLN CHRISTIAN UNIV |
| c (OCLC) |
GO3 |
| d (OCLC) |
MOUNT PROSPECT PUB LIBR |
| c (OCLC) |
jfn |
| d (OCLC) |
NAPERVILLE PUB LIBR |
| c (OCLC) |
ICZ |
| d (OCLC) |
NORTH PARK UNIV |
| c (OCLC) |
INO |
| d (OCLC) |
NORTHBROOK PUB LIBR |
| c (OCLC) |
JBZ |
| d (OCLC) |
PALATINE PUB LIBR DIST |
| c (OCLC) |
JVQ |
| d (OCLC) |
ROBERT MORRIS UNIV |
| c (OCLC) |
JBO |
| d (OCLC) |
ROCKFORD PUB LIBR |
| c (OCLC) |
IAR |
| d (OCLC) |
ROOSEVELT UNIV |
| c (OCLC) |
PX0 |
| d (OCLC) |
SAINT CHARLES PUB LIBR DIST |
| c (OCLC) |
GO9 |
| d (OCLC) |
SCHAUMBURG TOWNSHIP DIST LIBR |
| c (OCLC) |
IHG |
| d (OCLC) |
SKOKIE PUB LIBR |
| c (OCLC) |
IHT |
| d (OCLC) |
TRINITY INT UNIV |
| c (OCLC) |
UIU |
| d (OCLC) |
UNIV OF ILLINOIS |
| c (OCLC) |
BLV |
| d (OCLC) |
US AIR FORCE, SCOTT AFB, LIBR FL 4407 |
| c (OCLC) |
IHZ |
| d (OCLC) |
WARREN NEWPORT PUB LIBR DIST |
| c (OCLC) |
GP5 |
| d (OCLC) |
WILMETTE PUB LIBR DIST |
| 949 ## - LOCAL PROCESSING INFORMATION (OCLC) |
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| i |
b |
| x |
b |
| h |
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