000 | 04571cam a22006254a 4500 | ||
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001 | ocm43936654 | ||
003 | OCoLC | ||
005 | 20140428114454.0 | ||
008 | 000424s2000 cau b 001 0 eng | ||
010 | _aHD42.D85 2000 | ||
015 | _aGBA1-19393 | ||
020 | _a0787950580 (alk. paper) | ||
020 | _a9780787950583 (alk. paper) | ||
040 |
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050 | 0 | 0 |
_aHD42 _b.D85 2000 |
082 | 0 | 0 |
_a658.4/053 _221 |
084 |
_a85.50 _2bcl |
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100 | 1 | _aDukes, E. Franklin. | |
245 | 1 | 0 |
_aReaching for higher ground in conflict resolution : _btools for powerful groups and communities / _cE. Franklin Dukes, Marina A. Piscolish, John B. Stephens ; foreword by Mark Gerzon. |
250 | _a1st ed. | ||
260 |
_aSan Francisco : _bJossey-Bass, _cc2000. |
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300 |
_axxii, 258 p. ; _c24 cm. |
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504 | _aIncludes bibliographical references (p. 249-250) and index. | ||
505 | 0 | _aReaching for higher ground -- Unspoken expectations and rules of engagement -- Common practice with groundrules -- Beyond common groundrules -- Creating shared expectations -- Putting ground rules to work -- Too big? Unbalanced? Quiet? Seething? The art of working with less-than-perfect groups -- Reaching for higher ground in action : a hospital department management team at work -- Beyond boundaries : bringing higher ground to whole communities -- Conlusion and inspiration. | |
650 | 0 | _aConflict management. | |
650 | 0 | _aDispute resolution (Law) | |
650 | 6 | _aGestion des conflits. | |
650 | 6 | _aR�eglement de conflits. | |
650 | 1 | 7 |
_aConflictmanagement. _2gtt |
650 | 1 | 7 |
_aArbitrage. _2gtt |
650 | 1 | 7 |
_aGroepsdynamica. _2gtt |
650 | 7 |
_aConflict management. _2fast |
|
650 | 7 |
_aDispute resolution (Law) _2fast |
|
700 | 1 |
_aPiscolish, Marina A., _d1969- |
|
700 | 1 |
_aStephens, John B., _d1960- |
|
776 | 0 | 8 |
_iOnline version: _aDukes, E. Franklin. _tReaching for higher ground in conflict resolution. _b1st ed. _dSan Francisco : Jossey-Bass, c2000 _w(OCoLC)606371468 |
856 | 4 | 2 |
_3Contributor biographical information _uhttp://catdir.loc.gov/catdir/bios/wiley043/00009232.html |
856 | 4 | 2 |
_3Publisher description _uhttp://catdir.loc.gov/catdir/description/wiley036/00009232.html |
856 | 4 |
_3Table of Contents _uhttp://catdir.loc.gov/catdir/toc/onix07/00009232.html |
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856 | 4 |
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