000			01774cam a2200361Ka 4500
001			ocn949043009
003			OCoLC
005			20190919150334.0
008			160509s2006 xxua b 000 0 eng d
040			_aFSA _beng _cFSA
050			_aBF637 _bC456 2004
100	1		_aGrenny, Joseph
245	0	0	_aCrucial conversations: Participant Toolkit
260			_a[Place of publication not identified] : _bVitalSmarts, _c2004.
300			_a224 pages : _billustrations ; _c23 cm + _e10 style under stress cards + score card
490	0		_aCrucial conversations
500			_aCover title.
504			_aIncludes bibliographical references.
505	0		_a1. Get unstuck -- 2. Start with heart -- 3. Learn to look -- 4. Make it safe I -- 5. Make it safe II -- 6. Master my stories I -- 7. Master my stories II -- 8. State my path -- 9. Explore others' path -- 10. Move to action.
520			_aCrucial Conversations training teaches individuals and teams from different backgrounds, departments, and specialties how to willingly and effectively surface and discuss ideas in a way that leads to virtually everyone buying into the decisions, creating broad alignment, maximizing synergy, and ensuring commitment to the best ideas. When taught, these skills inevitably result in rapid, sustainable, and wide reaching positive changes in the results that you care about the most.
600	1		_aPatternson, Kerry
600	1		_aMcMillan, Ron
600	1		_aSwitzler, Al
650		0	_aInterpersonal relations.
650		0	_aInterpersonal communication.
650		7	_aInterpersonal communication. _2fast
650		7	_aInterpersonal relations. _2fast
710	2		_aVitalSmarts (Firm)
942			_2lcc _cBK
945			_fbks
947			_n20160509 _p20160509
949			_ib _xb
999			_c2062 _d2062