000			01542cam a2200337Ma 4500
001			ocn940716714
003			OCoLC
005			20190115112957.0
008			131003s2013 xxu 000 0 eng d
020			_a9780071829311
020			_a0071829318
040			_aS3O _bswe _cS3O _dOCLCQ
050			_aHM1121 _b.C78 2013
100	1		_aPatterson, Kerry.
245	1	0	_aCrucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition (Paperback).
260			_bMcGraw-Hill Professional, _c2013.
300			_a336s
650	0		_2Interpersonal confrontation
650	0		_2interpersonal communication
650	0		_2interpersonal relations
650	0		_2communication in management
650	0		_2communication in organizations
856	4		_iInput this URL in a browser to get HTML table of contents data. _qHTML _u../WebZ/DECRead?standardNoType=1&standardNo=9780071829311&sessionid=0&srcdbname=worldcat&key=10a762cb83a54a2fe2cdaa707df4e366491d1ad4db7ae4640126db3246fa744f&ectype=TOC _3table of contents
856	4		_iInput this URL in a browser to get HTML Excerpt data. _qHTML _u../WebZ/DECRead?standardNoType=1&standardNo=9780071829311&sessionid=0&srcdbname=worldcat&key=10a762cb83a54a2fe2cdaa707df4e366491d1ad4db7ae4640126db3246fa744f&ectype=EXCERPT _3Excerpt
942			_2lcc _cBK
945			_fbks
947			_n20131003 _p20180129 _m2 _sN
948			_aGB _bEU _cez9 _dUNIV OF EXETER LIBR
948			_aSE _bEU _cs3o _dNATIONAL LIBR OF SWEDEN
949			_ib _xb _h?
999			_c1975 _d1975