000			11357cam a22005894a 4500
001			ocm42476709
003			OCoLC
005			20180622115755.0
008			990928s2000 nyu 000 0 eng
010			_a99049306
020			_a0786866020
020			_a9780786866021
037			_bCharhouse Learning, 221 River Ridge Circle, Burnsville, MN 55337, USA _nSAN 200-2086
040			_aDLC _beng _cDLC _dLVB _dBAKER _dBTCTA _dYDXCP _dALBIL _dDMJ _dIG# _dTXAPL _dMU3 _dBDX _dMNE _dKMS _dOCLCF _dAWC _dWIC _dOCLCQ _dRIU _dGL3 _dOCLCO _dCCE _dTXNES _dMTG _dOCLCO _dHN# _dOCLCO _dVJM _dOCLCO _dBER _dOCLCO _dYXV _dN3T _dOCLCO _dXFH _dOCLCO _dIBO _dILM _dOI6 _dOCLCO _dDOS _dOCLCO _dP@N _dOCLCO _dGILDS _dOCLCO _dO2C _dV5E _dACO
042			_apcc
050	0	0	_aHF5549.5.M63 _bL86 2000
060		4	_aHF5549.5.M63 _bL86 2000
080			_a005.32:331.101.3 _bL58
082	0	0	_a658.3/14 _221
100	1		_aCharthouse Learning Staff
110			_4Charthouse Learning
245	1	0	_aFish! The Guide : _bCatch the Energy, Release the Potential / _cCharthouse Learning
260			_aBurnsville, MN _bCharthouse Learning _c2000.
300			_a88 pages ; _c23 cm
520			_aImagine a workplace where everyone chooses to bring energy, passion, and a positive attitude to the job every day. Imagine an environment in which people are truly connected to their work, to their colleagues, and to their customers. In this engrossing parable, a fictional manager is charged with the responsibility of turning a chronically unenthusiastic and unhelpful department into an effective team. Down the street from her office is Seattle's very real Pike Place Fish, a world famous market that is wildly successful thanks to its fun, bustling, joyful atmosphere and great customer service. By applying ingeniously simple lessons learned form the actual Pike PLace fishmongers, our manager discovers how to energize those who report to her and effect an astonishing transformation in her workplace. Addressing today's most pressing work issues (including employee retention and burnout) with an engaging metaphor and an appealing message that applies to anyone in any sector of any organization, Fish! offers wisdom that tis easy to grasp, instantly applicable, and profound--the hallmarks of a true business classic.
650		0	_aEmployee motivation.
650		0	_aCustomer services.
650		6	_aPersonnel _xMotivation.
650		7	_aCustomer services. _2fast
650		7	_aEmployee motivation. _2fast
650		7	_aMotivation (Psychology) _2sears
650		7	_aEmployees. _2sears
650		7	_aCustomer services. _2sears
650		2	_aMotivation.
650		2	_aMorale.
650		2	_aAttitude.
650		2	_aWorkplace _xpsychology.
650		2	_aOrganizational Innovation.
650		2	_aLeadership.
650		2	_aConsumer Behavior.
655		4	_aStaff professional collection.
856	4	2	_3Contributor biographical information _uhttp://catdir.loc.gov/catdir/enhancements/fy1401/99049306-b.html
856	4	2	_3Publisher description _uhttp://catdir.loc.gov/catdir/enhancements/fy1207/99049306-d.html
856	4		_iInput this URL in a browser to get HTML More Info data. _qHTML _uhttp://firstsearch.oclc.org/WebZ/DECRead?standardNoType=1&standardNo=0786866020&sessionid=0&srcdbname=worldcat&key=2f68b3b0509dcf26a4f6d848f15e8af4c2c5fe1e5aed463f7925c41bafc71dd5&ectype=MOREINFO _3More Info
856	4		_iInput this URL in a browser to get JPEG cover art data. _qJPEG _uhttp://firstsearch.oclc.org/WebZ/DCARead?standardNoType=1&standardNo=0786866020:srcdbname=worldcat:fromExternal=true&sessionid=0 _3cover art
856	4		_iInput this URL in a browser to get HTML Excerpt data. _qHTML _uhttp://firstsearch.oclc.org/WebZ/DECRead?standardNoType=1&standardNo=0786866020&sessionid=0&srcdbname=worldcat&key=2f68b3b0509dcf26a4f6d848f15e8af4c2c5fe1e5aed463f7925c41bafc71dd5&ectype=EXCERPT _3Excerpt
942			_2lcc _cBK
945			_fbks
947			_n19990928 _p20180621 _m2733 _g 99-49306 _sY
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949			_ib _xb _h??
999			_c1950 _d1950