000			06559cam a2200793Ia 4500
001			ocn698444376
003			OCoLC
005			20150624143011.0
008			110126s2011 cau b 001 0 eng d
010			_a 2008038458
016	7		_a015674851 _2Uk
020			_a1605098566 _q(pbk. : alk. paper)
020			_a9781605098562 _q(pbk. : alk. paper)
040			_aYDXCP _beng _cYDXCP _dJBL _dNHA _dUKMGB _dBDX _dVET _dOCLCF _dOCLCQ
050	1	4	_aBF637.H4 _bS34 2009
060		4	_aBF 637.H4 _bS319h 2011
082	0	4	_a158/.3 _222
100	1		_aSchein, Edgar H.
245	1	0	_aHelping : _bhow to offer, give, and receive help / _cEdgar H. Schein.
250			_a1st ed.
260			_aSan Francisco : _bBerrett-Koehler Publishers, _c�2011.
300			_axv, 167 pages ; _c22 cm.
490	1		_aA BK business book
504			_aIncludes bibliographical references (pages 159-160) and index.
505	0		_aWhat is help? -- Economics and theater : the essence of relationships -- The inequalities and ambiguities of the helping relationship -- Helping as theater : three kinds of helping roles -- Humble inquiry : the key to building and maintaining the helping relationship -- Applying the inquiry process -- Teamwork as perpetual reciprocal helping -- Helping leaders and organizational clients -- Principles and tips.
520	1		_a"Helping is a fundamental human activity, but it can also be a frustrating one. All too often, to our bewilderment, our sincere offers of help are resented, resisted, or refused - and we often react the same way when people try to help us. Why is it so difficult to provide or accept help? How can we make the whole process easier?" "In this seminal book on the topic, corporate culture and organizational development guru Ed Schein analyzes the social and psychological dynamics common to all types of helping relationships, explains why help is often not helpful, and shows what any would be helpers must do to ensure that their assistance is both welcomed and genuinely useful." "The moment of asking for and offering help is a delicate and complex one, fraught with inequities and ambiguities. Schein helps us navigate that moment so we avoid potential pitfalls, mitigate power imbalances, and establish a solid foundation of trust. He identifies three roles a helper can play, explaining which one is nearly always the best starting point if we are to provide truly effective help. So that readers can determine exactly what kind of help is needed, he describes an inquiry process that puts the helper and the recipient on an equal footing. These dynamics not only apply to all kinds of one-on-one helping in personal and professional relationships, teaching, social work, and medicine but also can be applied to teamwork and to organizational leadership." "Using examples from many types of relationships - doctors and patients, consultants and clients, husbands and wives - Ed Schein offers a concise, definitive analysis of what it takes to establish successful, mutually satisfying helping relationships."--Cover.
650		0	_aHelping behavior.
650		2	_aHelping Behavior.
650		7	_aHelping behavior. _2fast
830		0	_aBK business book.
856	4		_iInput this URL in a browser to get HTML table of contents data. _qHTML _uhttp://firstsearch.oclc.org/WebZ/DECRead?standardNoType=1&standardNo=1605098566&sessionid=0&srcdbname=worldcat&key=8d0066a7868289b687c165e5a157eff671ec0dd5e82885a16603706102288bcb&ectype=TOC _3table of contents
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