TY  - BOOK
AU  - Dukes,E.Franklin
AU  - Piscolish,Marina A.
AU  - Stephens,John B.
TI  - Reaching for higher ground in conflict resolution: tools for powerful groups and communities 
SN  - 0787950580 (alk. paper)
AV  - HD42 .D85 2000
U1  - 658.4/053 21
PY  - 2000///
CY  - San Francisco
PB  - Jossey-Bass
KW  - Conflict management
KW  - Dispute resolution (Law)
KW  - Gestion des conflits
KW  - R�eglement de conflits
KW  - Conflictmanagement
KW  - gtt
KW  - Arbitrage
KW  - Groepsdynamica
KW  - fast
N1  - Includes bibliographical references (p. 249-250) and index; Reaching for higher ground -- Unspoken expectations and rules of engagement -- Common practice with groundrules -- Beyond common groundrules -- Creating shared expectations -- Putting ground rules to work -- Too big? Unbalanced? Quiet? Seething? The art of working with less-than-perfect groups -- Reaching for higher ground in action : a hospital department management team at work -- Beyond boundaries : bringing higher ground to whole communities -- Conlusion and inspiration
UR  - http://catdir.loc.gov/catdir/bios/wiley043/00009232.html
UR  - http://catdir.loc.gov/catdir/description/wiley036/00009232.html
UR  - http://catdir.loc.gov/catdir/toc/onix07/00009232.html
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ER  -