TY - BOOK TI - Harvard business review on effective communication T2 - The Harvard business review paperback series SN - 1578511437 (alk. paper) AV - HF5718 .H292 1999 U1 - 658.4/5 21 PY - 1999/// CY - Boston, MA PB - Harvard Business School Press KW - Business communication KW - fast KW - Management KW - Listening Skills KW - Communication Skills. N1 - Contains articles previously published in the Harvard business review; Includes bibliographical references and index; Listening to people / Ralph G. Nichols and Leonard A. Stevens -- How to run a meeting / Antony Jay -- Creative meetings through power sharing / George M. Prince -- Nobody trusts the boss completely, now what? / Fernando Bartolome -- Skilled incompetence / Chris Argyris -- The hidden messages managers send / Michael B. McCaskey -- Reaching and changing frontline employees / T.J. Larkin and Sandar Larkin -- How management teams can have a good fight / Kathleen M. Eisenhardt, Jean L. Kahwajy, and L.J. Bourgeois III N2 - "With topics that include how to run a successful meeting, change frontline employees' behavior, and build effective management teams, this indispensable volume offers useful tips and guidance for all businesspeople." BOOK JACKET UR - http://firstsearch.oclc.org/WebZ/DECRead?standardNoType=1&standardNo=1578511437&sessionid=0&srcdbname=worldcat&key=463bd090f41008418234dd18364bde55b2b674e021fbce1952253df5ad267a94&ectype=MOREINFO UR - http://firstsearch.oclc.org/WebZ/DCARead?standardNoType=1&standardNo=1578511437:srcdbname=worldcat:fromExternal=true&sessionid=0 UR - http://firstsearch.oclc.org/WebZ/DECRead?standardNoType=1&standardNo=1578511437&sessionid=0&srcdbname=worldcat&key=463bd090f41008418234dd18364bde55b2b674e021fbce1952253df5ad267a94&ectype=TOC ER -