TY - BOOK AU - Goleman,Daniel TI - Working with emotional intelligence SN - 0553378589 (pbk.) : AV - HD38.2 .G647 2000 U1 - 658.4 PY - 2000/// CY - New York PB - Bantam Books KW - Executive ability KW - Management KW - Psychological aspects KW - Emotional intelligence KW - Personality development KW - Emotions and cognition KW - Cognition KW - Emotions KW - Interpersonal Relations KW - Organization and Administration KW - Personality Development KW - fast N1 - Originally published: 1998; Includes bibliographical references (p. [331]-372) and index; Beyond expertise -- Self-mastery -- People skills -- New model of learning -- Emotionally intelligent organization N2 - Goleman documents an astonishing fact: in determining star performance in every field, emotional intelligence matters twice as much as IQ or technical expertise. Readers also discover how emotional competence can be learned. Goleman analyzes five key sets of skills and vividly shows how they determine who is hired and who is fired in the top corporations in the world. He also provides guidelines for training in the "emotionally intelligent organization," in chapters that no one, from manager to CEO, should miss UR - http://firstsearch.oclc.org/WebZ/DECRead?standardNoType=1&standardNo=0553378589&sessionid=0&srcdbname=worldcat&key=9eb2d83f64cd70e040abca9abd7eb910b91ae3002a63aacf92117b768072cb94&ectype=TOC UR - http://firstsearch.oclc.org/WebZ/DECRead?standardNoType=1&standardNo=0553378589&sessionid=0&srcdbname=worldcat&key=9eb2d83f64cd70e040abca9abd7eb910b91ae3002a63aacf92117b768072cb94&ectype=EXCERPT ER -