TY  - BOOK
AU  - Cullen,Maura J.
TI  - 35 dumb things well-intended people say: surprising things we say that widen the diversity gap 
SN  - 9781600374913 (pbk.)
AV  - HF5549.5.M5 C85 2008
U1  - 658.3 22
PY  - 2008///
CY  - Garden City, NY
PB  - Experts Academy Press
KW  - Diversity in the workplace
KW  - Intercultural communication
KW  - Interpersonal relations
KW  - fast
N1  - Setting the stage -- The 10 core concepts -- The 35 dumb things well-intended people say -- 6 smart steps for well-intended people
N2  - "Have you ever heard yourself or someone else say: 'Some of my best friends are... (Black, White, Asian, etc.)'?  'I don't think of you as... (Gay, Disabled, Jewish, etc.)'?  'I don't see color, I'm colorblind'? These statements and dozens like them can build a divide between us and the people we interact with. Though well-intended, they often widen the diversity gap sometimes causing irreparable harm personally and professionally. If you've ever wanted to be more effective in your communication with others, or have been afraid of saying the wrong thing, then this concise guide is essential to becoming more inclusive and diversity-smart."--From publisher description
UR  - http://firstsearch.oclc.org/WebZ/DCARead?standardNoType=1&standardNo=9781600374913:srcdbname=worldcat:fromExternal=true&sessionid=0
ER  -