TY - BOOK AU - Christensen, Clayton M. TI - The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail SN - 1422197581 AV - HD53 .C49 2013 U1 - 658.409 KW - BUSINESS and ECONOMICS KW - Strategic Planning KW - Creative ability in business KW - fast KW - Industrial management KW - Customer services ER -