TY  - BOOK
AU  - Temme,Jim
TI  - Customer service in a non-profit organization
T2  - Volunteer management series
SN  - 091102915X (pbk.)
AV  - HF5415.5 .T46 1989
PY  - 1989///
CY  - Downers Groves, IL
PB  - VMSystems
KW  - Customer services
KW  - Customer relations
KW  - Nonprofit organizations
KW  - fast
N1  - Includes bibliographical references (p. 23)
ER  -