TY  - BOOK
AU  - Weisinger,Hendrie
TI  - Emotional intelligence at work: the untapped edge for success 
SN  - 0787909521 (cloth : alk. paper)
AV  - HF5548.8 .W433 1998
U1  - 650.1/3 21
PY  - 1998///
CY  - San Francisco
PB  - Jossey-Bass Publishers
KW  - Psychology, Industrial
KW  - Emotional intelligence
KW  - Interpersonal relations
KW  - Self-perception
KW  - Emotions
KW  - Interpersonal Relations
KW  - Self Concept
KW  - Interpersoonlijke communicatie
KW  - gtt
KW  - Emoties
KW  - Zelfbeeld
KW  - fast
KW  - Milieu de travail
KW  - eclas
KW  - Psychologie
KW  - D�eveloppement d'aptitudes
KW  - D�eveloppement personnel
N1  - Includes bibliographical references (p. 219)
N2  - A book directed to the working world that acknowledges and demonstrates how managing our emotions and dealing with the feelings of others increases the bottom line. Experts now acknowledge that emotional intelligence (EI) is perhaps the most crucial determinant of success in the workplace. And unlike IQ or other traditional measures of intelligence, EI can be developed and dramatically increased. This book demonstrates how to master the core competencies of EI, abilities that include self-motivation, high self-awareness, mood management, and emotional mentoring. In addition, it includes scores of real-world examples and dozens of practical exercises that accelerate the process, along with step-by-step approaches to mastering a variety of EI techniques.--From publisher description
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