TY - BOOK AU - Harvey,Eric L. AU - Cottrell,David AU - Lucia,Alexander D. AU - Ventura,Steve AU - Hazlewood,Melissa TI - The Leadership secrets of Santa Claus: how to get big things done in your "Workshop"-- all year long SN - 1885228554 AV - HD57.7 .H37 2003 PY - 2003/// CY - Dallas, Tex. PB - Walk the Talk Co. KW - Leadership KW - Management KW - fast N1 - "Santa's helpers (the authors): Eric Harvey, David Cottrell, and Al Lucia"--P. [4]; Introduction -- 1. Build a wonderful workshop -- 2. Choose your reindeer wisely -- 3. Make a list and check it twice -- 4. Listen to the elves -- 5. Get beyond the red wagons -- 6. Share the milk and cookies -- 7. Find out who's naughty and nice -- 8. Be good for goodness sake -- Closing thoughts -- Summary checklist -- You commitment letter (to Santa Claus) -- Santa's selections N2 - This book is based on the belief that effective leaders accomplish big things by giving employees clear goals, solid accountabilities, and ongoing feedback, coaching and recognition UR - http://firstsearch.oclc.org/WebZ/DCARead?standardNoType=1&standardNo=9781885228550:srcdbname=worldcat:fromExternal=true&sessionid=0 ER -