TY - BOOK AU - Peters,Thomas J. AU - Austin,Nancy TI - A passion for excellence: the leadership difference SN - 0446386391 (pbk.) AV - HD70.U5 P4 1986 U1 - 658/.00973 PY - 1986/// CY - New York PB - Warner Books KW - INDUSTRIAL MANAGEMENT KW - unbist KW - UNITED STATES KW - Industrial management KW - United States KW - fast N1 - Includes index N2 - Demonstrates through numerous practical examples how superior customer service, innovation, and the competence of all members of the organization lead to distinctive achievement UR - http://firstsearch.oclc.org/WebZ/DECRead?standardNoType=1&standardNo=0446386391&sessionid=0&srcdbname=worldcat&key=8c8cef3e43bcd4522fa9376240a4de0cdf357ee967872978ab43e457ed173aab&ectype=MOREINFO UR - http://firstsearch.oclc.org/WebZ/DCARead?standardNoType=1&standardNo=0446386391:srcdbname=worldcat:fromExternal=true&sessionid=0 UR - http://firstsearch.oclc.org/WebZ/DECRead?standardNoType=1&standardNo=0446386391&sessionid=0&srcdbname=worldcat&key=8c8cef3e43bcd4522fa9376240a4de0cdf357ee967872978ab43e457ed173aab&ectype=TOC ER -