TY  - BOOK
AU  - Kaner,Sam
AU  - Lind,Lenny
TI  - Facilitator's guide to participatory decision-making
T2  - Jossey-Bass business & management series
SN  - 9780787982669 (cloth)
AV  - HD30.23 .K2753 2007
U1  - 658.4/036 22
PY  - 2007///
CY  - San Francisco
PB  - John Wiley & Sons/Jossey-Bass
KW  - Group decision making
KW  - Handbooks, manuals, etc
KW  - Consensus (Social sciences)
KW  - Management
KW  - Employee participation
KW  - fast
N1  - Includes bibliographical references (p. 315-318) and index; Pt. 1. Grounding principles. The dynamics of group decision-making -- Participatory values -- Introduction to the role of facilitator; Pt. 2. Facilitator fundamentals. Facilitative listening skills -- ChartWriting technique -- Facilitating open discussion -- Alternatives to open discussion -- Brainstorming -- Tools for managing long lists -- Dealing with difficult dynamics -- Effective agendas : desired outcomes ; process design; Pt. 3. Building sustainable agreements. Principles for building sustainable agreements -- Gathering diverse points of view -- Building a shared framework of understanding -- Developing inclusive solutions; Pt. 4. Reaching closure. Importance of clear decision rules -- Striving for unanimity -- Reaching closure step by step -- Facilitating sustainable agreements
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